[Resolved]  Icici Lombard — Refund NOT received after 1 month - proposal number 3001/W[protected]/00/000?????????

Address:Bangalore, Karnataka

Hello, This is with reference to inspection for car insurance policy, it was declared 'Not recommended', not sure. After regularly asking why my policy is not received, i got a response saying it was 'Not Recommended'. NO REASON WHY? NO EMAIL, NO COMMUNICATION, NO MESSAGE. It was mentioned the refund will be done in 1 WEEK. Till today after MORE THAN 1 MONTH of chasing customer care, NO REFUND DONE, NO EMAIL, NO MESSAGE, NO COMMUNICATION. WHERE IS THE REFUND???????????????????? WHAT IS THE STATUS????????????????? NO EMAIL NO MESSAGE NO COMMUNICATION ON STATUS 1&1/2 MONTH???????????????????????????????????????????? WHEN WILL YOU RETURN THE MONEY???????????????????????
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
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Dear Customer,

Apologies for the inconvenience caused. We have made a note of the details.Our official will get in touch with you.

Regards,

ICICI Lombard,
Hi Nitesh,

We would like to inform you that your proposal no. 3001/W[protected]/00/000 has been rejected during the survey and refund amount of Rs. 5715.00 had been transferred on your credit card on 25th March 2015.

Further please find the ARN no. 74766515084511986679554 for your reference.

Regards,
ICICI Lombard

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