[Resolved] Icici Lombard — regarding claim no mot 07612342 | |||
Hi team, My two wheeler vehicle suzuki access 125 had got damaged so i had submitted it to agency "heera probike llp" for repairing. Agency had submitted claim no mot07612342 on date 26/05/2018 to claim repairing expenses. It has been almost more than 2 months but this claims settlement is still pending. I had called to person which mobile number i received by sms acknowledgment but he has told that for one incident 2 claims have been made that's why your claim has been put on hold. I have inquired many time in agency for this and they always told that we have only made one claim. They are telling that they don't know how 2 claims have been submitted. I again called to mr alankar bokil on mob no [protected] to provide call detail by which claims have been submitted but he has not provided any detail till even thought i have followed up multiple times. Could you please do needful to proceed my this claim. Please if you need any detail then please feel free to reach me on [protected] at any time. Was this information helpful? | |||
Aug 10, 2018 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Jul 05, 2018 ICICI Lombard Customer Care's response Dear Sir, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Jul 06, 2018 ICICI Lombard Customer Care's response Dear Sir, Thank you for contacting ICICI Lombard General Insurance Company Ltd. We are in receipt of your concerns and we shall respond to you maximum by July 11, 2018. In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner. We assure you best of our services. Verified Support Jul 10, 2018 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to your below concern. As per our telephonic conversation held today, we request you to share Driving License copy of Mrs.Kalpana Sushil Singh for further processing of claim. We assure you best of our services. | |||
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