[Resolved] Icici Lombard — Reimbursement of my Motor claim not received

Nilotpal Singh

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 401107
Website:	www.icicilombard.com/Vehicle_Insurance

My Motor claim no. : MOT05850628
My Bike was ready in the month of September and I was told that the amount of reimbursement will be received in the month of October. Its been over 5 months now. I have yet not received my reimbursement amount. I did not receive any positive sign or a date by when I will be getting my reimbursed amount by the person who is looking after my claim from ICICI LOMBARD. All documents were submitted by me through the service channel (S.M Auto - Goregaon - A Mahindra Authorized Service Centre). I could not understand the reason of such a delay.

I want my issue to be expedited.

Nilotpal Singh.
Bike : Mahindra Mojo

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Apr 1, 2017

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

ICICI Lombard Customer Care's response Dear Nilotpal,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance

Verified Support

Mar 01, 2017

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to your below post.

We wish to inform you that your claim is under process and we will update you on the status of your claim once the same is processed. For any other claim related concerns, we request you to get in touch with Mr. Prathamesh Kulkarni on [protected].

Assuring you the best of our services.