[Resolved] Icici Lombard — renewal of my home insurance policy!

Sam Santhanam

from Agra, Uttar Pradesh

Address:

110019

Dear customer care,
My above policy no. Is 4013/w[protected]/00/000 which is valid from14 march 2017 to midnight of 13 march 2022.

I received a renewal notice ref no.108 dated may 29, 2017. As i was away abroad could not see the letter. The policy stated in the above notice is 4013/w[protected]/00/000.

Dear sir, i think there is some confusion with your ecords i am sorry to oint ot this flaw.

So please reconcile and let me know that my policy is valid till 13mrach 2022.
Awaiting your prompt reply.
Thank you.
Simcerely,
Samuel santhanam.

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Dec 16, 2017

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

ICICI Lombard Customer Care's response Dear Samuel,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance

Verified Support

Nov 15, 2017

ICICI Lombard Customer Care's response Dear Samuel,

We write this with reference to your below concern.

We tried reaching you on your registered mobile number. However was unable to establish contact with you.

At the outset we sincerely apologies for the inconvenience caused to you.

Further, we wish to inform you that your policy is valid till March 13, 2022.

Please feel free to write back to us.

We look forward to serve you.