[Resolved] Icici Lombard — request for ncb reserving letter

 
1 Review
Mumbai, Mumbai City District, Maharashtra, India
 atulrai on Jan 8, 2019
Dear sir,
Ref: service request intimation : interaction id[protected]

I had requested for ncb deserving letter which is approved at your end, but i have still not received the letter.
Called your customer help line multiple times since 28 december, 2018 to request for the same but without any help.

I have been your customer for ages but never seen such kind of intolerant attitude towards your customer.
My policy in due for renewal and because of icici lombard service request team, i would loose my benefits.
Please try to help customer or you would end up loosing long time customers.
Please try to help customers rather than creating issues for them, they pay to you.
Complaint marked as Resolved Feb 8, 2019

Complaint Status


[Jan 08, 2019] ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
ICICI Lombard Customer Care's response, Jan 08, 2019
Dear atulrai,

We have noted your concern. We will check this from our end and get back to you on it.

Regards,
ICICI Lombard General Insurance
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    Icici Lombard - request for ncb reserving letter