[Resolved] Icici Lombard — secure mind policy

babasanju12345

from Mumbai, Maharashtra

Address:	Haridwar, Uttarakhand, 249403
Website:	ICICI

Dear icici team

I have taken the policy to secrure my personal loan lphwr[protected]. I have closed my personal loan on 30.12.2017. But still you have not cancelled the policy 4080/ibank/[protected]/00/000. Iam struggling from last one week. Nobody is ready to listen from icici. Request you cancel the policy & reimburse the amount.

Regards
Sanjeev
[protected]

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Mar 8, 2018

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

ICICI Lombard Customer Care's response Dear Sir,

We have made a note of your details and will get back to you with an update on the same.

Regards,
ICICI Lombard General Insurance

Verified Support

Feb 05, 2018

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to your below concern regarding policy cancellation.

As per our telephonic conversation held today we would like to inform you that we are working on your concerns and we will revert you within maximum 4 working days.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.

Regards,
ICICI Lombard General Insurance

Verified Support

Feb 05, 2018

ICICI Lombard Customer Care's response Dear Sir,

We write this with reference to your below concern regarding policy cancellation.

As per our telephonic conversation held today we wish to inform you that policy number 4080/IBANK/[protected]/00/000 is cancelled on February 5, 2018 and refund amount of Rs 16407/- has been processed with refund IDs: [protected].

Amount will be credited to your account within 7 – 10 working days.

We appreciate your patience and look forward to serve you.

Regards,
ICICI Lombard General Insurance