[Resolved] Icici Lombard — Status not updated for policy # 4015/[protected]/00/000 | |||
Transaction ID's[protected],[protected], Complaint no-[protected], Called customer care to know the status of the email sent on corporate email id but there is no information available on these interaction ID’s and the matter of addition & deletion of employees name in the policy is pending from long time. Agent does not have information available with him and he asked to call the RM but he did not have number available with him and he asked us to search it on Google. Please check the call recording as while keeping the call on hold agent used unethical language which is not professional and we do not pay huge amount to get such kind of service wherein we need to wait for more than 4 months to make the addition or deletion in the policy. Hope this time the issue will be resolved soon. Was this information helpful? | |||
Feb 22, 2017 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Jan 20, 2017 ICICI Lombard Customer Care's response Dear Sir, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance | |||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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