[Resolved]  Icici Lombard — Surveyor giving false report of the car survey (no survey done of car)

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Please see below my claim details:
Claim ref number: mot06355256
Policy number: 3001/[protected]/00/000
Name of insured: dharamjeet r prasad
Date of survey: 15-feb-2017
Date of accident: 10-feb-2017
The surveyor was kamal goyal. He did not come for the survey and asked for photographs from rahul motors. He rejected 2 out of 3 claims saying that they are 15 days old. He refused to physically verify the same on my request and told me to complain to anyone i want. He told me only he is the authority who will decide my claim ammount and he will not allow me to get justice.