[Resolved] Icici Lombard — transfer of car insurance request id - [protected]

 
2 Reviews
Flat no 806, 8th floor, hi-life Apt, Doddakannelli, sarjapur mn rd, next to hp petrol pump and dsr woodwinds apt, Bengaluru, Karnataka, India
 Mallikarjuna Rao Avula on Dec 21, 2019
Hi sir / madam,
I requested transfer of car insurance on my name. I sent all related docs over mail and car inspection is done twice, i paid the amount of 1234/- for endorsement and shared all these details to customer care and special team over phone. I called icici lombard customer care several times, they keep on telling today and tomorrw they will resolve, but i was not happening.
Please help me and sort my issue.
Request id [protected]
Regards
Avula mallikarjuna rao
[protected]

Complaint marked as Resolved Jan 25, 2020

Complaint Status


[Dec 21, 2019] ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
ICICI Lombard Customer Care's response, Dec 22, 2019
Dear Avula,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Verified Support
ICICI Lombard Customer Care's response, Dec 24, 2019
Dear Avula,

Thank you for contacting ICICI Lombard General Insurance Company Ltd.

We have tried contacting you on your phone number 97******55. However, were unable to establish any contact. If you wish to call us back please contact on[protected] or reply to this email without changing the subject line.

We request you to kindly share you convenient time so that we can have a discussion related to your concern.

Further, we understand that you have also made the payment for transferring the vehicle in your name, hence we will check the same and get back to you at the earliest.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hello
My name is S. Ranjith. 18/12/2019 on given one Courier. But till now not delivered in that address. Warangal. To Hyderabad.
POD ID: HNK738062

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    Icici Lombard - transfer of car insurance request id - 20112019597