[Resolved]  Icici Lombard — two wheeler insurance renewal

Address:Hyderabad, Andhra Pradesh, 500055
Website:ICICI Lombard

I had renewed my vehicle insurance and paid the amount through net banking mode by using the Android app. Amount debited in my bank account however still in the app it is showing payment pending and I am not received the renewed policy yet. Policy is expiring today. I am not expected this type of service from ICICI. Existing Policy no : 3005/[protected]/00/000
Expecting even now it will be resolved if not I will take necessary action against the inconvenience caused.
Was this information helpful?
No (0)
Yes (0)
Jul 7, 2018
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2018
ICICI Lombard Customer Care's response
Dear Sir,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Verified Support
Jun 06, 2018
ICICI Lombard Customer Care's response
Dear Sir,

We write this with reference to your concerns raised.

We request you share your e-mail id so that we can share the renewed policy document with you.

We assure you best of services.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Lombard
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1318
    Pending
    0
    Resolved
    939
    ICICI Lombard Phone
    1-800-209-8888
    1-800-2666
    ICICI Lombard Address
    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Lombard contact information