Icici Lombard — Vehicle Insurance

Address:

560001

For policy 3001/[protected]/00/000 - payment has been deducted twice. See attached photo. It was told to me that I will get money back in 4-5 working days but its been a more than a 2 months, I have not got my money back. I am following up with person who processed policy, I have raised ticket #[protected] and [protected], American Express is following with ICICI lambord but issue has not resolved yet. Its a shame that they are sitting on my money and could not return in 2 months.