[Resolved]  Icici Lombard — Wrong report given

Address:New Delhi, Delhi, 110092
Website:Icicilambord

My car is with Hyundai service centre for accidental claim with claim no - mot06213901.
At the time of inspection for zero depreciation insurance no one informed me that you will not get approval or no inspection report was given, they told me your inspection is clear no problem in it. . They made wrong inspection report. My left side tail light was without any damage or scar clearly visible in preinspection photo they marked it broken. My back bumper was slightly loose only they adjust bumper like tat marked broken, my front bumper is ok they marked it scratched, tottaly fraud . I will never suggest ICICI Lombard to any one . They even did not told us their inspection report, they did it smartly and fraud by giving wrong inspection report.
+2 photos
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May 11, 2017
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2017
ICICI Lombard Customer Care's response
Dear Sir,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Verified Support
Jan 19, 2017
ICICI Lombard Customer Care's response
Dear Sir,

We have noted your complaint and reviewing the same. We request your cooperation and look forward to serve you.

Regards,
ICICI Lombard General Insurance
Verified Support
Jan 20, 2017
ICICI Lombard Customer Care's response
Dear Sir,

We have reviewed your claim and would like to inform you that the tail light at the time of vehicle inspection had moisture. The photograph was shared with you by our official basis which we will not be able to consider the same for processing.

Regards,
ICICI Lombard General Insurance
Jan 25, 2017
Updated by Drlalitpeds
If it is moisture in picture, then why you marked it as broken. This is brand new tail light it's clearly visible in preinspection photo. Now you are saying it's moisture, tottaly fraud, in picture it is clearly mentioned.
Mar 28, 2017
Updated by Drlalitpeds
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Car no is MH 02 eh 0395 Toyota etios was accident and Dinesh Gupta was fraud with ICICI Lombard policy pls revert on [protected] George dias

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