ICICI Prudential AMC — non receipt of redemption amount

Address:Bardhaman, West Bengal, 713216
Website:www.icicipruamc.com

Ref: folio no 131825/23
Sir,
The said folio matured on 11/12/2017 and i received account statement mentioning that redemption amount of rs 54624.70 has been sent to my registered bank account but till date the redemption amount has not received.
I had sent a number of mails but no action has yet been taken.
If i call to its customer care it takes about half an hour to get call connected.
They only issue complain number and it never gets resolved.
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ICICI Prudential AMC customer support has been notified about the posted complaint.
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