ICICI Prudential Life Insurance — amount debited from account from icici prudential life insurance without my knowledge

Hello team

This is regarding plolicy 20180879, amount debited from account my without my knowledge and not call me back before amount debited from account, even after grace period i was eligible to pay on 4th sep 2018, than why the icici had debited my amount on 31 aug2018. My complaint no is[protected] this is completely cheating towards customer

Now why the delay is happening when it was debited it was done in secs to get refund now why you are taking much time for customer like me, this is how you serve your previledge customer.. Hell with you services.

Many time have i have called cust care they never give option for matking monthly paymnet not today when i checck got information that i can do monthly payment.. Why this intimation was not given earlier before 4th of august 2081