[Resolved] ICICI Prudential Life Insurance — chikmagalore branch - policy payment not done my branch employee-sunil | |||
Hi team, My policy number bearing :20211993, premium amount 50000 was due on august. Sunil one of the icici agent at chikmagalore icici prudentials branch have not done the payment of 50k towards my policy. From past 25 days he keep giving me the excuses like 1) icici server is down hence policy premium payment certificate is not ready yet 2. I am out of station hence once i am back i will send tou ppc 3. Infact once he sent me the ppc of previous financial years I waited for 20 days but still i have no clue what has happened to my icici policy I logged into icici prudential to check the status, today and wondered that my policiy is lapsed and i have lost the market benefits because of 'sunil'. Was this information helpful? | |||
Dec 15, 2017 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support Oct 27, 2017 ICICI Bank Customer Care's response Dear sandeepursks, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4jcks) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team Verified Support Oct 31, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Sandeepursks, We regret the inconvenience caused. We will have our official contact you to assist you with your concern. Regards, Team ICICI Pru Life www.iciciprulife.com Verified Support Nov 06, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Sandeepursks, We tried contacting you on your registered number but we couldn't get through. Kindly share an alternate number or suggest a good time to get in touch with you on priority. Regards, Team ICICI Pru Life www.iciciprulife.com Verified Support Nov 14, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Sandeepursks, We understand that our representative has contacted you and assisted you with your concern. Regards, Team ICICI Pru Life www.iciciprulife.com | |||
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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