[Resolved]  ICICI Prudential Life Insurance Co. — An unauthorised payment debited from my account

Address:Bharuch, Gujarat, 392001
Website:www.iciciprulife.com

Dear Team,
on 31 March 2017 I recieved an E mail showing Rs 6671 debited from my account, on further inquire to my Bank HDFC, they able to find that said payment deebited to my account and credited to ICICI Prudential Life Insurance co,
I am shocked as there were no policy with ICICI, than how its show.

I need investigation and return back my deducted amount.
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Noor,

We regret the inconvenience caused. Please share your contact details for us to get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Complaint comments 

Comments

Sir,

In my below mentioned policies, the mobile no. is mentioned as[protected]. My correct mobile no. is[protected]. Please update correct mobile no. as [protected] and e.mail id as [protected]@indianoil.in for the below mentioned insurance policies of mine.

policy no. 14627421 and 12708302.

With Regards

Nanda Dalvi
[protected]
ICICI Prudential Life Insurance Customer Care's response, Apr 12, 2017
Verified Support
Dear Nanda,

We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
ICICI Prudential Life Insurance Customer Care's response, Apr 25, 2017
Verified Support
Dear Nanda,

We understand that our representative has contacted you and assisted you with your concern.

Is there anything else we may assist you with?

Regards,
Team ICICI Pru Life
www.iciciprulife.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Prudential Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    1331
    Pending
    0
    Resolved
    731
    ICICI Prudential Life Insurance Phone
    +1 860 266 7766
    ICICI Prudential Life Insurance Address
    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Prudential Life Insurance contact information