[Resolved]  ICICI Prudential Life Insurance — directly withdrawing premium from my account without my consent

Address:

411004

I have several icici pru insurance policies. I think 9 of them.

Few years back when suddenly icici bank transferred my premium money directly to the pru policy, i went to find out how. I was told that in the form i had mentioned direct payment. Of course the icici employee in bhandarkar road, had mentioned it without my knowledge and i had over looked trusting him. I asked them to change it and they did it before me on their computer and showed me. They promised me that this will not happen again. However, since then i keep very small amount in my icici account.
On the 14th july 2017, i transferred some money into my account and made a cheque to some one i owed money. I received a message that the money i transferred was taken away for the payment of my policy premium. Directly without my knowledge. My account doesn’t have sufficient money to respect my issued cheque. It was a shock that i am not able to overcome. I feel deceived and tricked. I am under a terrible shock.
I have paid all the premiums of pru policies for 3 years but this year i have had huge personal expenses, so i decided not to pay for the 4th year, because i do not have money. I have been receiving 4 to 6 calls almost every second day, asking me to pay and menacing me that if i did not pay, i will lose a lot. Every time i tell them patiently that even if i lose everything, i do not have money to pay this year. If i do not pay, it is my loss and i will bear it. However, they continue to call and harass me.

So the moment they saw money in my account, they quickly lifted it to settle the premium, leaving nothing in my account to pay to those whom i owe. Can i ever trust your bank for what they did to me?

I want you to take a action on this and get the money back to my account immediately.