ICICI Prudential Life Insurance — elite prulife wealth policy - — mis-sale

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On 27.11.2017 when i had visited icici bank mulund west branch, upon unfortunately meeting sandeep dhakne, he introduced the investment plan. He categorically confirmed both verbally and in writing that there are no monthly unit deductions therefore we proceeded with the investment. Subsequently when we came to know that there are unit deductions, we sent a message to cancel the investment but he came back saying his confirmation is correct and to deal only with him and to ignore the message that we received for which we have all the written communication. By trusting in his his words, we became his prey. This is the greatest reward of our life trusting an employee of icici bank who is a wolf in the disguise of a sheep.

When i send a message for cancellation on the ground of mis-sale providing with all the communication i had with sandeep, their investigation team (Mary nader, ganesh a) reject our request stating 15 days look period, but do not comment a single word on mis-sale in spite of we addressing our emails to mr. Sandeep bakhshi. This reflects to the fact that even the wrong doers in icici get full support from their senior management.

Once caught in the grip difficult to come out. We do not want to continue any further in this investment due to mis-sale. Please advise how to surrender the policy.