[Resolved]  ICICI Prudential Life Insurance — fraud by icici pru life[protected]

I had icici prulife policy name: investshield life with policy number 04993667 having premium of 8000 per month. This policy got matured in march 2017

I got a call from icici saying that, they have better policy for me with better returns. I had faith on the brand so i agreed to meet there agent

They send a agent
Name : dhirendra singh
Code/licence : 01174208
Contact no:[protected].

This agent convinced me to buy policy name : lifetime classics, and he said that premium would be only 15, 000 only. I agreed.

When i asked him should i pay by cheque, he said not required as it will get deducted from my policy account, i agreed. He took all my details and said i dont need to give more info as i am existing customer.
I got confirmation call from icici for the policy with new policy details and saying that policy premium is 15000

Today, when i checked on site to my shock, the premium was 1.5 lac not 15000. I have been fooled by icici and there agent.

Icici pru have looted me of rs 1.5 lac when they said that the premium is of rs 15000

This is case of a fraud. Please return my hard earned money
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Dec 30, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Mudit,

We have made a note of the details. Our official will get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Nov 29, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Mudit,

We tried contacting you on your registered number but we couldn't get through. Kindly share an alternate number or suggest a good time to get in touch with you on priority.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Complaint comments 

Comments

Hi, All insurance agents & officials playing this, for which this insurer is also not an an exception, when policy has been matured you should not have agreed for new policy which will post pone further 10 to 20 years of maturity depending on policy re issued. They should not advice or canvass for reinvestment unless insured has requested for reissue specifically. Now new policy has been issued by reinvesting maturity value that means insured has agreed for the same.
This is being done by misleading the customers to get business & earning for themselves not for insured.

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