[Resolved]  ICICI Prudential Life Insurance — Icici pru investshield cash, back policy number 07874068

Address:Indore, Madhya Pradesh, 452009

R/Sir,

I Jitendra Yadav purchased a policy InvestShield Cash Back policy No.07874068 with Insurance from ICICI Lombard indore, M.P. In this we pay amount of Rs. 30, 000/-. We have some financial burden & job less condition we not able to pay the Policy premium. In accident of mine we loss lot of money & job. In the mean time we approached to Insurance company to withdraw the amount. They ensure after the five year passed we withdraw the amount of policy. Know we want to withdraw the amount they refused the claim of mine with the policy is not in working. The amount of deposited by me is not refunded .

Sir, Now five - Six year's gone they not given any amount to me please advise what can I do. Sir we humble request you pls. help us for resolve my problem.
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Jun 10, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Apr 19, 2017
Updated by jitu77105
ICICI Bank — Credit Card Application No. W[protected] Status

Hi,

I've applied for a credit card three weeks ago. The representative of ICICI Bank Mr. Brajesh Purabiya (Mobile No. [protected]) is collect the hole document from us. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Now we call on this mobile number the another person was told me this is not a Brejesh Purabiya's number. Sir, the all documents set with signature & soft copy is already taken by bank representative. We continious followup about the status but I not find anything on online also. Can somebody let me know about the status of my application.. thanks

Regards,
Apr 19, 2017
Updated by jitu77105
From: "Service Recovery Desk - ICICI Prudential Life Insurance Co. Ltd." <[protected]@iciciprulife.com>
Sent: Fri, 10 Mar 2017 12:19:33
To: [protected]@rediffmail.com
Subject: ICICI Prudential Life Insurance Co. Ltd. - Call id:[protected]

Dear Mr. Jitendra Yadav,

We refer to your concern pertaining to your ICICI Pru InvestShield CashBak, policy number 07874068.

In reference to the same, we wish to inform you that the concern highlighted by you have been thoroughly reviewed by the Company and communication was sent on via email dated February 23, 2017.

Please noted that the plan opted by you is a regular premium policy and as the premium were unpaid, after completion of lapse re-instatement period the policy got foreclosed on August 23, 2011.

Please note that foreclosure of the policy and amount processed upon foreclosure are in lines with the terms and conditions mentioned in the policy documents received by you.

Accordingly the foreclosure payment of Rs. 4, 443.55/- was processed via cheque and was dispatched to the registered communication address however, the cheque was encashed.

In order to re-process the foreclosure payments kindly submit your duly consent on Electronic payout form (attached) and cancelled cheque.

We do hope to have addressed your concern. In case you are still dis-satisfied and would like to escalate, you may approach the Insurance Ombudsman for redressal. Names and addresses of the Insurance Ombudsman office applicable for your state can be obtained from our website www.iciciprulife.com or by accessing the said link Click here.

Warm Regards,
Nitin Sharma
Complaint Redressal Officer
Corporate Office
Verified Support
Apr 20, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Jitendra,

We have made a note of the details. Our official will get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Apr 20, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Jitendra,

We understand that our representative has contacted you and assisted you with your concern.

Is there anything else we may assist you with?

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Apr 25, 2017
Updated by jitu77105
Dear Sir,

Pls. help me
Apr 25, 2017
Updated by jitu77105
R/Sir,

I Jitendra Yadav purchased a policy InvestShield Cash Back policy No.07874068 with Insurance from ICICI Lombard indore, M.P. In this we pay amount of Rs. 30, 000/-. We have some financial burden & job less condition we not able to pay the Policy premium. In accident of mine we loss lot of money & job. In the mean time we approached to Insurance company to withdraw the amount. They ensure after the five year passed we withdraw the amount of policy. Know we want to withdraw the amount they refused the claim of mine with the policy is not in working. The amount of deposited by me is not refunded .

Sir, Now five - Six year's gone they not given any amount to me please advise what can I do. Sir we humble request you pls. help us for resolve my problem.
May 01, 2017
Updated by jitu77105
R/Sir,

I Jitendra Yadav purchased a policy InvestShield Cash Back policy No.07874068 with Insurance from ICICI Lombard indore, M.P. In this we pay amount of Rs. 30, 000/-. We have some financial burden & job less condition we not able to pay the Policy premium. In accident of mine we loss lot of money & job. In the mean time we approached to Insurance company to withdraw the amount. They ensure after the five year passed we withdraw the amount of policy. Know we want to withdraw the amount they refused the claim of mine with the policy is not in working. The amount of deposited by me is not refunded .

Sir, Now five - Six year's gone they not given any amount to me please advise what can I do. Sir we humble request you pls. help us for resolve my problem.
Verified Support
May 10, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Sandeep,

We understand that our representative has contacted you and assisted you with your concern.

Is there anything else we may assist you with?

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Complaint comments 

Comments

I am Sandeep Pahal, my policy number 20755502 cancel but not refund last 3 months. My contact number [protected], [protected], please help me
ICICI Prudential Life Insurance Customer Care's response, Apr 26, 2017
Verified Support
Dear Sandeep,

We have made a note of the details. Our official will get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
ICICI Prudential Life Insurance Customer Care's response, Apr 28, 2017
Verified Support
Dear Sandeep,

We understand that our official has contacted you and is addressing your concern.

We appreciate your patience.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
ICICI Prudential Life Insurance Customer Care's response, May 10, 2017
Verified Support
Dear Sandeep,

We understand that our representative has contacted you and assisted you with your concern.

Is there anything else we may assist you with?

Regards,
Team ICICI Pru Life
www.iciciprulife.com

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