[Resolved]  ICICI Prudential Life Insurance — icici pru iprotect smart

Address:Jamnagar, Gujarat, 361008
Website:www.icicipru.com

I have purchased term plan icici prudential iprotect smart on 14june2017 through online.. Application no:ob07340803 clearly i have mentioned all details - total policy amount 35 lac and critical illness benefit amount 25 lac.. I got hard copy of policy document on 21st june 2017.. Problem
1. Policy document showing critical illness benefit as 0 rs.
2. Policy holder name not as i request through proper channel.
I have mailed for the same problem several time.. But didn't get corrected policy till date-27 july 2017.. Every time customer care executive giving new request no and new date for resolution..
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Sep 10, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Shuksjay,

We regret the inconvenience caused. We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Aug 10, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Shuksjay,

We understand that our representative has contacted you and assisted you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Oct 23, 2017
Updated by shuksjay
Still I didn't get policy with updated name..and you have just sent policy with updated product details- do it for name also
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I am facing in poor service from anjar welspun bank. senior dont help me. and scold me when i ask other bank service. employee name is vikas kalyani.

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