ICICI Prudential Life Insurance — ICICI Pru Pure Protect - Elite

I wanted to cancel my policy.
I sent an email. But forgot that I had set auto payment and the date for the deduction was the same day I sent to email to cancel as well. The money got deducted already. So I requested to cancel the policy and refund the amount. Because the money got deducted on 30th April 2022 and the premium due date was 4th May 2022. I asked kindly to refund the amount as the money has been deducted before the due date. They simply rejected my claim and forcefully keeping the policy in force. There is no value for customers in India. Once money id out of your pocket it is impossible get it back. Consumers are taken for granted and this has become the norm in India. This is unacceptable and has to change.