[Resolved]  ICICI Prudential Life Insurance — issuance of wrong policy no.16395559 guaranteed savings ins.plan

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:ICICI Prudencial life insurance,Mumbai.

I am exsiting customer of above co. And taken 4 to 5 ins. Plan policy since 2005, and all policies running very well but unfortunatly 16.01.2012 mr. Amit kalra associate business manager from icici prudential life ins. Come to my office & suggest my old policy no.04861617 dt.20.03.2007 which running well for surrender. Day after he is collect my old policy bond and a chequeno.844400 of icici bank for issue new policy which is issued on 14.02.2012 bearing no.16395559 guarnted saving plan but my bond is not delivered & hand over to me. Since longtime i personally visit the branch than collect new policy bond papers i found my date of birth, wife name, residence address etc details are fil wrong for above man amit kalra melafied intation, all the information regarding my self is wrong. I contact to icici pru. Lic office & do complaint but since my money blocked & they are not hearing my view for refund my hard money. I send in return a letter to icici pru. Iic, mumbai but no result found by me. So i requested to you please look into the fraud by icici pru. Ins.co.& help me. I am a service class man, my 50000/money is blocked and no any benefit from policy bcz old policy surrender & new policy papers are wrong & fictatious in my favors issued by co. So i request to sir please do the needful in my favour. Thanks.
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Oct 7, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Arjun,

We have made a note of the details. Our official will get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Sep 06, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Arjun,

We understand that our official has contacted you and is addressing your concern.

We appreciate your patience.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
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