[Resolved] ICICI Prudential Life Insurance — Medical test
Khed, Ratnagiri District, Maharashtra, India
Even though paying insurance premium icici prudential not arranging medical. I waited for 4days & even then their call center mr. Ashok was telling to wait for more 24 hrs, then 48 hrs & then 96hrs. Very bad service. When i asked to refund my money then they said to contact to branch now. No customer oriented approach. Beware from such kind of poor service provider company. What gurranty how they will treat to our family during any bad event like death of policy holder.
Complaint marked as Resolved Sep 23, 2016
[Aug 20, 2016] ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified SupportICICI Prudential Life Insurance Customer Care's response, Aug 23, 2016
We regret the inconvenience caused. We have made a note of the details. Our official will get in touch with you and assist you.
Team ICICI Pru Life
Verified SupportICICI Prudential Life Insurance Customer Care's response, Oct 05, 2016
We understand that our representative has contacted you and assisted you with your concern. We would like to inform you that an email communication addressing your concern has also been sent on your email id on August 22, 2016. Request you to check.
Is there anything else we may assist you with?
Team ICICI Pru Life
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025