[Resolved] ICICI Prudential Life Insurance — Negligence of customer's request | |||
As i had taken a term policy from icici pru and at the time of signing the papers. I requested to the executive to convert the emi's on monthly. He assured me that first time you had to pay the half yearly amount and from the next installment it will convert in monthly emi's. Since then i had given the request thrice in the local branch but no body is ready to listen as i mailed once but no response yet. If such kind of services are their i will suggest the company to stop making fool of your customers there are so many other options in the market. And i will never ever suggest any one to deal with icici. Policy no 19993193 Policy name icici pru iprotect smart Premium payment frequency halfyearly Name of policy holder mr. Ankush agarwal Premium amount rs. 4039 Service tax+cess rs. 606 Total amount due rs. 4645 (-less) deposit amount rs. 0 Net premium payable rs. 4645 Regards Ankush Was this information helpful? | |||
Aug 5, 2017 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support Jun 27, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Ankush, We regret the inconvenience caused. We have made a note of the details. Our official will get in touch with you. Regards, Team ICICI Pru Life www.iciciprulife.com Verified Support Jun 28, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Ankush, We tried contacting you on the provided number but couldn't get through. Please suggest a good time to get in touch with you. Regards, Team ICICI Pru Life www.iciciprulife.com Verified Support Jul 05, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Ankush, We understand that our representative has contacted you and assisted you with your concern. Is there anything else we may assist you with? Regards, Team ICICI Pru Life www.iciciprulife.com | |||
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
My complaint id is
[protected]
With regards
Dr Rajesh chitara
Sorry for the inconvenience caused. We have noted your details. Our official will get in touch with you.
Regards,
Team ICICI Pru Life
www.iciciprulife.com
We understand that our representative has contacted you and assisted you with your concern.
Is there anything else we may assist you with?
Regards,
Team ICICI Pru Life
www.iciciprulife.com