ICICI Prudential Life Insurance — non receipt of survival benefit due on 01.10.18

Address:	Chennai, Tamil Nadu, 600083
Website:	iciciprulife.com

Sir, i have a policy no.00530509 in the name of s. Balaji and for this policy the survival benefit due on 01st october 2018 is not being given to me and whenever i call the kodambakkam high road branch and also the customer service call center i am again and again given some false explanation and say it is under process. Till date (05.10.2018) the amount is not credited and i think that the organisation is trying to cheat me without giving the amount due to me.
I request you to kindly take some action and please help me to get my amount along with penal interest for the delayed payment at the rate of 24% p. A.

Also i would like to inform that nearly 2 months beforei have personally gone to icici prudential office, 2nd floor, bascon maeru, kodambakkam, chennai 600034 and handed over a original icici bank cheque duly cancelled and also a form for crediting directly to my account through neft/imps to mr. S. Periyanayakasamy (Branch relationship manager).

Thanks & regards
S balaji
[protected]