[Resolved] ICICI Prudential Life Insurance — policy claim not get death benefit | |||
Dear sir / madam, I am very very depressed because i lost my father recently. This complaint is regarding not get death benefit due last premium due because of my father health is not well from last 7 months. My father (Parakash kubde) policy advisor is icici bank itwari nagpur Policy no. 1. 18340928 2.17953080 I am not satisfied with icici service. Was this information helpful? | |||
Oct 7, 2017 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support Sep 05, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Tulesh, We have made a note of the details. Our official will get in touch with you. Regards, Team ICICI Pru Life www.iciciprulife.com Verified Support Sep 06, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Tulesh, We understand that our official has contacted you and is addressing your concern. We appreciate your patience. Regards, Team ICICI Pru Life www.iciciprulife.com | |||
 2 Comments | |||
Comments
I have totally lost faith in ICICI from above matter.Hope you will look into matter.
Reply
Hi, if only one premium is due, some times it may be treated as lapsed policy which might leads to non settlement.
You should have renewed within grace period of 30 days, even after this policy can be renewed with penalty before incident, However now claim has been made, pl refer terms & conditions of policy document in these type of cases if there is a provision for claim, you may insist the insurer to settle the claim.
You should have renewed within grace period of 30 days, even after this policy can be renewed with penalty before incident, However now claim has been made, pl refer terms & conditions of policy document in these type of cases if there is a provision for claim, you may insist the insurer to settle the claim.
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