ICICI Prudential Life Insurance — policy-guaranteed savings plan policy no 16984358

Policy-guaranteed savings plan policy no 16984358

I have been informed that in order to continue the policy i need original documents and eeverytime i was getting responses saying already dispatched and received by suman. I sent email that i am not aware any suman and i have sent request to receiver signed copy which was not provided any one from icici liberty garden branch.
Finally during my this visit liberty garden branch asked to visit your branch i came on 31sept 2018.
Since me and my family staying in abroad once in a year i am going to icici bank liberty garden and raising my issue but nobody told me to go direct to icici prudential office. Yesterday only they told me to your office. It was repeatedly requested to get my original documents so that i can continue but every time informed me that, documents are sent to my address and collected by suman and i told we dono any suman.

I have already been written complaint to icici prudential life insurance co. Ltd., unit no. 1a & 2a, raheja tipco plaza, rani sati marg, malad (East), mumbai - 400097 maharashtra.

As per attached photo eamil request i need to give again written complaint to new officer is not acceptable.

Hence i am requesting to you again please look this matter and provide me way forward

Thanks and regards

Munafsolkar
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