[Resolved]  ICICI Prudential Life Insurance — receipt reg.

Sir,

It is to inform that i have a policy bearing no[protected]. The premium amount of rs 16000 is paid twice during the year. The second premium was paid on 4th august 2017 through sbi credit card. Although the acknowledgement of the same was sent stating your transaction with id 8062400 has been successfully completed. However, till date neither the receipt has been sent nor i am able to generate the receipt despite giving the opt.
You are kindly requested to look into the matter and send the receipt immediately or i shall be constrained to think to continue as your customer.

Rajendra prasad awasthi
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Jan 5, 2018
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Mr. Awasthi,

We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Nov 22, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Mr. Awasthi,

We understand that our official has contacted you and is addressing your concern.

We appreciate your patience.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Dec 05, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Mr. Awasthi,

We understand that our representative has contacted you and assisted you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Complaint comments 

Comments

Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 1217 in your mail to enable us to address your concern on priority.

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