[Resolved] ICICI Prudential Life Insurance — refund of my single premium policy
Ajajju912 on Aug 7, 2017
Name of complainant-MS SARITA DEVI
AREA-GHUISHAR NATH ROAD LALGANJ AJHARA
INSURANCE TYPE: Icici Prudential guaranteed savings insurance plan-UIN 105N114V01
LIFE:NON MEDICAL PLAN
INSURANCE COMPANY NAME: ICICI PRUDENTIAL LIFE
DATE OF BIRTH OF POLICYHOLDER:12JULY1988
POLICY NUMBER: 15489668
POLICY SERVING BRANCH ADDRESS: PRATAPGARH BRANCH UTTAR PRADESH -230001
DETAILS OF THE COMPLAINED:
it is with great agony that I wish to bring to your kind notice that callousness shown by Icici Prudential life insurance company's branch manager and my insurance advisor for your valuables advice regarding this matter
1.I have taken policy on 06may2011 but I have received policyholders bond on 11 June 2013.can I know how much time to take insurance company's delivered bond to policy holder.one another thing I have received bond by my insurance adviser MR ANUJ PRATAP not by speed post or couriers by hand after longtime.In past I have try so many times on toll free numbers and branch at pratapgarh.They told me its take 2 month to reach your communication address but failed to delivered policy bond at my home address.
2.when I received policy bond I read all terms and conditions of policy as paying term 7 years and premium amount 50, 062/-(Rupees fifty thus hand and sixty two only).Then I showked and contacted to my advisor as he explained me earlier about policy it is a single premiums policy and like fixed deposits in bank and you mam get another benefit insurance also.your money is fixed for 7 years.then I along with my advisor gone to pratapgarh Icici Prudential branch talk to branch manager about my policy fraud done by my advisor.I have communicate to Icici pru Mumbai office through e-mail for surrendering of my policy but they are not accepting.
Hence I am writing you sir please guide me how I can returne my hard earn money.I have not availed free look period of 15 days due to non receipt of my policy bond.I am not sure is my money safe in hand of Icici pru life insurance company.thanks
NOTE:Please help me sir about free look time of policy bond .
Or do as fixed deposit my amount for seven years or back my all hard. Earn money 50062/- rs
MS SARITA DEVI
Complaint marked as Resolved Sep 9, 2017
[Aug 08, 2017] ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified SupportICICI Prudential Life Insurance Customer Care's response, Aug 09, 2017
We regret the inconvenience caused. We will have our official contact you to assist you with your concern.
Team ICICI Pru Life
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025