[Resolved] ICICI Prudential Life Insurance — refund of my single premium policy

 
3 Reviews
India
 ajju912
Name of complainant-MS SARITA DEVI
COMMUNICATING DETAILS:
AREA-GHUISHAR NATH ROAD LALGANJ AJHARA
CITY-PRATAPGARH
TEHZIL-LALGANJ AJHARA
DISTRICT-PRATAPGARH
STATE-UTTAR PRADESH
PIN-230132
E-mail:[protected]@yahoo.co.in
MOB NO:[protected]
INSURANCE TYPE: Icici Prudential guaranteed savings insurance plan-UIN 105N114V01
LIFE:NON MEDICAL PLAN
INSURANCE COMPANY NAME: ICICI PRUDENTIAL LIFE
DATE OF BIRTH OF POLICYHOLDER:12JULY1988
POLICY NUMBER: 15489668
POLICY SERVING BRANCH ADDRESS: PRATAPGARH BRANCH UTTAR PRADESH -230001
DETAILS OF THE COMPLAINED:
RESPECTED SIR,
it is with great agony that I wish to bring to your kind notice that callousness shown by Icici Prudential life insurance company's branch manager and my insurance advisor for your valuables advice regarding this matter
1.I have taken policy on 06may2011 but I have received policyholders bond on 11 June 2013.can I know how much time to take insurance company's delivered bond to policy holder.one another thing I have received bond by my insurance adviser MR ANUJ PRATAP not by speed post or couriers by hand after longtime.In past I have try so many times on toll free numbers and branch at pratapgarh.They told me its take 2 month to reach your communication address but failed to delivered policy bond at my home address.
2.when I received policy bond I read all terms and conditions of policy as paying term 7 years and premium amount 50, 062/-(Rupees fifty thus hand and sixty two only).Then I showked and contacted to my advisor as he explained me earlier about policy it is a single premiums policy and like fixed deposits in bank and you mam get another benefit insurance also.your money is fixed for 7 years.then I along with my advisor gone to pratapgarh Icici Prudential branch talk to branch manager about my policy fraud done by my advisor.I have communicate to Icici pru Mumbai office through e-mail for surrendering of my policy but they are not accepting.
Hence I am writing you sir please guide me how I can returne my hard earn money.I have not availed free look period of 15 days due to non receipt of my policy bond.I am not sure is my money safe in hand of Icici pru life insurance company.thanks
NOTE:Please help me sir about free look time of policy bond .
Or do as fixed deposit my amount for seven years or back my all hard. Earn money 50062/- rs
YOURS
MS SARITA DEVI
MOB NO-[protected]
Complaint marked as Resolved Sep 9, 2017

Complaint Status


[Aug 08, 2017] ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
ICICI Prudential Life Insurance Customer Care's response, Aug 09, 2017
Dear Sarita,

We regret the inconvenience caused. We will have our official contact you to assist you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Updated by ajju912, Aug 09, 2017
I am not satisfied with your justification as you cleared in past.
Updated by ajju912, Sep 04, 2017
Beware of iciciprulife company they are cheater's.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I had requested for surrender of iciCi policy since i needed money urgently..After so many requests still i haVe not received money..Also no one is giving me proper answer..Just telling to wait wait...Policy no is 04639799...It's almost 15 days ..As per terms and conditions it takes only 10 days for payout...
ICICI Prudential Life Insurance Customer Care's response, Aug 16, 2017
Verified Support

Dear Nalla Samy,

We tried contacting you on your registered number but we couldn't get through. Kindly share an alternate number for us to get in touch with you on priority.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
ICICI Prudential Life insurance is a big scam in present time why government not looking in this regard.they are making customers fool by false promises and miss leading about his product by help of well preplanned manners.being iciciprulife company customer I filling cheated.

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    ICICI Prudential Life Insurance - refund of my single premium policy