[Resolved] ICICI Prudential Life Insurance — Regarding my prudential insurance for 3 lakhs | |||
Sir, I'm a doctor by occupation running a pvt hospital in Godavarikhani, karimnagar district, Telangana state. Last year in march i was approached by two employees from icici bank namely Sambamurthy who is now working in icici bank Prudential wing, Godavarikhani and Raju, manager who is now working in karimnagar, Telangana state. They bribed me offered some gold coins and begged me saying that it is a must in order to get his promotion and attached me a policy for 3lakhs and promised me to convert it for 1 lakh if i wish to change later on. As such i requested them to convert it for 1 lakh and i gave my policy document as requested by them . It is now exactly one year i have no message from them, what happened to the policy premium change, they wont answer my phone calls and i didnt even get my policy copy back. Kindly understand my pathetic situation..i took policy for 3 lakhs believing all their words and now i dont even have a copy of my policy in my hand. These are the people who bring bad name to the company and the worst bank employees i have ever met. Kindly understand my situation and take necessary action on these irresponsible and cheating employees. Thanks Dr.B.Srinivas M.S. Sai srinivasa hospital Laxminagar Godavarikhani karimnagar dist Telangana state. Was this information helpful? | |||
Mar 12, 2016 Complaint marked as Resolved Area manager met me and told me that there was a communication gap in conveying the message that a policy cant be changed after free look period.they came with a solution that instead of leaving the policy, offered a policy for 2 lakhs and continue for 4 years and for 5th year premium i can use the discontinuance amount taking back the remaining amount.so i have no other option and acceted his proposal.if i were told earlier the situation wouldn't have come to this level.
Person contacted me P.Raju area manager
9959976464
Thanks ICICI Prudential Life Insurance customer support has been notified about the posted complaint. | |||
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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www.iciciprulife.com