[Resolved] ICICI Prudential Life Insurance — Use of obscene language by icici prudential telecaller on phone | |||
Sir/madam, Today like many other days, i had received a phone call from icici telecalling regarding a previously cancelled policy some time ago i had already had prolonged discussion regarding it and even waited for an agent who never turned up. Anyway, i was unwell and trying to sleep when i was disturbed by the phone call from icici regarding the same policy and its methods, so i had strongly suggested to stop calling me regarding the same issue as it has been discussed repeatedly. To my utter surprise, i was called by the same girl from a personal number and slang language was used for not being "polite and decent enough". Another call came in and more obscene language was used, in the filthiest form, unthinkable that a company like icici can employ personnel with this kind of creed and education. Was this information helpful? | |||
Feb 6, 2017 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 04, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Mr. Bhattacharyya, Apologies for the inconvenience caused. Please share your number with us and we will put it under ‘DND’ immediately. Regards, Team ICICI Pru Life www.iciciprulife.com | |||
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
Reply to ICICI's reply: Why are you asking for his number to put it under DND? If ICICI puts a client's number under DND, he'll miss important transactional notifications. Instead of his number, can't yo ask for the employee's numbers who called to harass him?