IDBI Bank — aeps related

Address:PAKUR,JHARKHAND,816107

I'm trying withdrawal with aeps payment system. But transition is failed and money was debited in my account.

Transition id - finpci/[protected]/20200409
Transiton date - 09/04/2020
Transition amount - 5000/- (Rupees)

Account details

A/c holder name - kausar ali
A/c no. [protected]
Customer id[protected]
Ifsc code - ibkl0002026
Branch name - pakur branch

D. O. B - 01/01/1996
Mobile - [protected]
Email id - [protected]@gmail.com

Nomination name - ruma khatun
Uid no.[protected]
+1 photos
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I'm trying withdrawal with aeps payment system. But transition is failed and money was debited in my account.

This Amount Not Credited AC/ or Wallet now...
please solve it...

3/5/2021
1/1
Cash Withdrawal
Date: 12/02/21
Time: 19:14:52
BC Name: HAFIJUR RAHAMAN BAIDYA
BC Location:
VILLAGE GHATAK PUKUR SUB DISTRICT BHANGA VILLAGE
GHATAK PUKUR SUB DISTRICT BHANGA
INDIA 743502
Terminal ID: CS029445
Customer
Aadhaar/Account/Card
Number:
XXXXXXXXXX9126
STAN: 466206
RRN:[protected]
Transaction Status: Failed
Transaction Status Code: V2
Transaction Status
Message: Duplicate Request
Transaction Amount: 5000.00
Account Balance:

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