IDBI Bank — Cash not dispensed but amount debited

Address:	Hazaribagh, Jharkhand, 825301
Website:	www.idbi.com

Date of transaction : 10th February, 2017
Transaction time 7 AM
Transaction amount :
1st Transaction :1500 Rs.
2nd Transaction : 2000 Rs.
Total : 3500 Rs.
Location of ATM : IDBI Bank ATM Saha Market, Babugao Chowk, Hazaribag, Jharkhand
ATM machine pertains to IDBI BANK
On the date and time as mentioned above, I attempted to withdraw cash twice using my debit card and PIN number; however, the machine did not dispense cash; however, I was informed that my account has been debited for the amount as mentioned above.
In view of the circumstances as mentioned above, I request you to kindly arrange to re-credit the amount to my account at the earliest.