IDBI Bank — cash not dispensed but was debited from my account

Address:Bhopal, Madhya Pradesh, 462016

I was going to dispense 20000 cash from atm machine of idbi bank, vijay stambh, bhopal...
Ist case i dispense 10000 rs. (Because that was the limit) and cash was dispensed.
2nd case i was again going to dispense 10000 rs. And it said that "limit reached" and no cash was dispensed at that time.. But again 10000 rs was deducted from my account... Please help soon
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IDBI Bank customer support has been notified about the posted complaint.
Feb 28, 2018
Updated by Asmar Khan
I was using a rupay debit card of ALLAHABAD BANK
Feb 28, 2018
Updated by Asmar Khan
TIME :- 16:30 hrs
LOCATION:- vijay stambh, near shristi complex, bhopal
Transaction amount- 10000
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