IDBI Bank — dahisar atm & no cash received and amount debited

Address:

Mumbai City, Maharashtra, 400068

Dear sir,

I have a/c in mahavir nagar kandivali (W) my customer id is 77292980 & a/c no is [protected].

Yesterday on dt.31.03.2018 between 6.00-6.30 p. M. I withdrawal rs. 9000/- twice from dahisar atm & no cash received & reverse amt received only one time.

So kindly look into this matter & please do the needful

My details transaction messages are below.

A/c nn8454 debited for inr 9000; atm wdl. A/c bal inr 43300.85 (Incl. O[censored]ncleared chqs) as of 31mar 18:26hrs. Call [protected] if card not used by you.

Dear customer, amount of inr 9, 000.00 towards your unsuccessful atm transaction has been reversed.

A/c nn8454 debited for inr 9000; atm wdl. A/c bal inr 43300.85 (Incl. O[censored]ncleared chqs) as of 31mar 18:48hrs. Call [protected] if card not used by you.