IDBI Bank — debited for non maintenance of account which is actually a zero balance account

Address:600041

A/c no: [protected]
Hi sir/madam,

The above mentioned account belongs to my employee mr. Rathinavelu s. This account was opened in 2012 in neelankarai branch chennai with zero balance sb account. He didn't maintain the account for past 3 years.

Yesterday, he deposited 1500 to continue with this account and he enquired in bank about continuing the account and nobody told that he will be charged for non maintainence. Now they have debited 1500 for non maintainence which he have saved for past 2 months from his wages.

Please confirm how they charged the amount in zero balance account from an illiterate person without giving him a detailed explanation.

I request you to take necessary steps to refund back his 1500 which is more worth for him.

Thank you,
Suganya. C
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IDBI Bank customer support has been notified about the posted complaint.
Jan 25, 2019
Updated by Suganya Chithira Kumar
Debited amount in zero balance account for non maintainence
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This is in reference to my phone pe transaction ref I'd AIR6BDC8B9168344BFB9F93AA8EC433EC63 in which rs 305 were debited from my idbi ac customer I'd 90584407 the have not been credited to airtel money kindly coordinate with phone pe and refund the amount

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