IDBI Bank — home loan property inspection charges

I have been trying to get more details from idbi bank on what they are doing under property inspection. These are the questions i have been asking idbi bank to provide answers to.

1. Did idbi bank conduct any site\property visits to assess various property risks?
2. Did idbi banl take any signature from the customer on the property inspection assessment report when your bank officials visited their property?
3. Did idbi bank visit my apartment building and go inside my apartment to inspect any risks to the property?
4. On what date and time did idbi bank complete my property inspection?
5. Is the customer responsible to pay for a bank induced transaction which they never asked for?
6. Did idbi bank notify their customers well in advance, that they will not provide any proof of statement and receipts for the money they take as property inspection charges?