IDBI Bank — huge time taking for documents surrender also for proving list of documents and pre closure request | |||||
Dear concern, 1) i have an home loan a/c [protected] with idbi bank. I have approached basheer bagh, hyderabad home loan branch for list of documents and pre closure request by paying rs.1180/- cheque which got credited to idbi bank also on 17.10.18 and then i have inquired whether i can get the requested documents on 22.10.18 their from office execute mr pavan said their sales closing started hence they can not provide these documents now. Again on 01.11.18 when i contacted him he said this week i will receive. Today on 12.11.18 still he is saying they have not received the requested documents. I am surprised these documents how many day it will take normally. Is idbi bank customer service so poor? For my own documents should i wait more than month time. 2) i am going for balance transfer to bajaj and paid the out standing amount through cheques to idbi and its credited on 2.11.18, the executive simply asking me to contact after a month for the original documents surrender. I am unable to understand will it take so much time for getting my documents. I am requesting the idbi bank to clarify on the timelines to get the above documents in 1 & 2. Was this information helpful? | |||||
IDBI Bank customer support has been notified about the posted complaint. | |||||
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