IDBI Bank — idbi bank idbi bank looting money from common people

Address:

Raigad, Maharashtra, 410210

My account recently debited with 708Rs in addition to regular monthly EMI. It got deducted twice from my account and my home loan number is [protected] without any prior information or any consent with me and pathetic customer care is not responding to either emails or phone calls. I asked for which property they have inspected and what inspection has done. why their is no communication to customers? it looks like bank is trying to make hard earned money from honest customers who are paying EMIs in time with cutting other regular stuff. Seems like big gamble and looting money.