IDBI Bank — neft transactions pbm

Address:Mumbai City, Maharashtra

Sir I'm Daliya Salas, a customer of Jaslok branch, last June my hospital send my final settlement to IDBI bank on my account through Neft, it's been more than one week still my salary didn't credit on my account, I tried to contact that branch but due some construction work, contact is unavailable, now I'm in Kerala I can't come to Mumbai for this pbm, so Pls do the needful
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While purchasing on 13th july 2018 . Transaction faild but amout debited . The transaction id is : 28043627
Bank : IDBI
Amount :2, 457

Please refund my amout as soon as possible

Please find the attachment for your reference.

Sir,
I am registered bond holder of idbi infrastructure tax saving 2004 c vide my folio no.21ifb407621 for 4 bonds.
till now i didn't receive the redemption amount.

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