IDBI Bank — negligence

Address:

Mumbai City, Maharashtra, 400099

I have been trying to call the IDBI so called 24/7 numbers since an hour and half now all it says it's busy or unavailable or on hold for 5 to 10mins . Even when the number rings no one answers so why do you claim having a number ?

My account has been debited of INR1900 but the atm failed to dispense any cash as it showed error in transaction.

This is the 3rd time I'm having an issue and not being able to get in touch with any of their representatives the only departments that answer are the credit cards and loan what if I've actually lost my card or my cards stolen?

Such negligence is bith stressful and unbelievable.

Spoke to the credit card department ..Mr Lavan and Mr. PRAKASH Who cut the call mid conversation turned out of no help .

Truly shocked with such an experience.