IDBI Bank — net banking i am getting[11021] error in input data

Address:425003

I am getting[11021] error in input data
Message while giving the correct customer id and password for internet banking. On my samsung a6+

Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, firefox in samsung j8 also same problem, i am getting the same error message. Every time i try to connect but it won't happen. I'm trying to connect pass this one week. Please check the problem and solve it.
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Iam using my id & password correctly in net banking.

but shows input data error 11021
Dbi In fracture ( Tax Saving ) Bond( 2004 C ) — non receipt of maturity amount on above refereed bonds. folio no. 211fb191792 total nos. of bonds 6 ( six ) of rs 5000 each...IDBI FLEXIBONDS 21...BSE CODE961021, NSE CODE:IDBI0404/N8
NAME: HAKIMJI MOHAMMED MOUSIN
ADDRESS: 1477 TOPIWALA POLE KALUPUR AHMEDABAD0380001
Refund Reference Number 75503728235022336666244 Transaction Date 14 August 2018 Amount of Rs. 9998.00
Amazon was refunded on August 22, 2018 but I have no money in my account yet.

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