Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  IDBI Bank — refund for failed transaction of rs. 10000

I have made a transaction of rs. 10000 via my idbi debit card to add money into my kotak bank a/c but kotak bank displays transaction failed message and my idbi a/c was debited. I think that after 2 or 3 days it will be refunded. But after lapse of 12 days my money was still not refunded to my idbi a/c. I have talked to customer care and also emailed but no positive response from that side.

Idbi shows the transaction made to citrus payment gateway. The transaction details is rpay-pos/citrus pay etailing mumbai mhin and transaction id was s40751414.
ADVERTISEMENT
Complaint marked as Resolved Oct 17, 2018
I got my refund

Complaint Status


[Oct 12, 2018] IDBI Bank customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    IDBI Bank
    Customer Care Service
    Customer satisfaction rating
    33%
    Complaints
    1214
    Pending
    0
    Resolved
    406
    IDBI Bank Phone
    +91 22 2218 9111
    +91 22 6655 2758
    +91 22 6655 3355
    IDBI Bank Address
    IDBI Tower, WTC Complex, Cuffe Parade - Colaba, Mumbai, Maharashtra, India - 400005
    View Full Information
    ADVERTISEMENT