IDBI Bank — Refund of my unsuccessful transaction

Address:	gurgao
Website:	idbi

Hello,

My name is preashant kumar upadhya. i make a transaction of 3000 to fill my full online and make payment through my Debit card. Amount was deduct from account but form was not fill and after 2 hours i got mail from the receiver of amount that your transaction was unsuccessful. when i contect to IDBI Representative they told me that wait for next 5 days your amount wil credit back to your account. after 5 days when amount was not credit to my account again i contect to idbi they say you mail all the related file to idbi mail id whiich is [protected]@idbi.co.in . i send all the document to that mail id . again idbi sent me mail with 1 form attached in that mail . they told me that please fill the form was send us back. i follow all the instruction as per mail but still after 1 month and 20 day i didn't get my refund and now they don't replay to my mail