IDBI Bank — Transaction failed but money deducted from my account

Address:

Kolkata, West Bengal

Dear Sir/Madam,

I Vishal Kothari having bank account in IDBI bank . Today i.e. 31/April/2017 around 6:00 PM i have tried to withdraw money from two bank atm i.e. Bank of Baroda and UBI Burra-bazar area. Two times transaction failed and third time i was able to get 10000 rs .

I have got one message from bank at around 6:03 pm that Rs 10, 000 withdraw, But after 1 hour and 45 mins i get two message saying Rs 10, 000 and Rs 5, 000 withdraw . This two transaction got failed. But IDBI bank deducted Rs 25, 000 from my bank account instead of Rs 10, 000.

This is my hard earn money please help me.

Vishal Kothari

Mobile:[protected]
Customer ID of Bank : 73280402