IDBI Bank — yet not received my money back to my account i will waiting since 50 days

Address:Mumbai City, Maharashtra, 400093

Subject: payment yet not reverse in my bank (Disputed transactions)
Please find complaint no. As per below :

Please note the reference number: web/[protected].

Respected sir,
Kindly note my ac no. [protected] - tanvi patil - on 27th feb 2018 i was trying to book my ticket from b2bfare.com & at the final stage of translation it will be decline due to idbibank server error but my payment of rs. 12569 is deducted from my account but note received my merchant & yet not (26.03.2018) received reverse amount received in my bank account.
Card no. : [protected]
A/c no. : [protected]
Date of transaction : 27th feb 2018
Merchant name : b2bfare.com (Yuva trip)
Dispute amount : rs. 12, 569 /-
Please help me as i want to book my ticket

Please reverse my money in my bank account urgently.

Regards,

Tanvi
[protected]
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