[Resolved]  IDBI Federal — not received the assured amount

Address:

BD-15, PitamPura, Vishakha Enclave, New Delhi, New Delhi, Delhi, 110034

I, geetika arora bought a policy no.[protected], client id [protected] on march 31st, 2009 for 10 years. The sum insured amount was 500000 inr. But i recieved 3, 55, 524.587 inr on 12th april 2019. Can you please provide me the justification for that. As same policy my sister neetika arora also bought her policy no. [protected] on 31st march 2009 and she received 4, 39, 868.95 inr. As per your staff in the bank are not providing any clarification for this. Kindly do the needful.