[Resolved]  Idea Cellular — 3G internet not working proper- giving less than 2G speed

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

This issue has become significant from Dec'14. I'm from Pune & I'm using Idea Network from quite long period of time. Idea is known as best service provider in terms of services & coverage. But from last 1 month their services have been impacted badly not sure why? 3G service is worst than the worst service providers of India.

I understand the fact that hardly 1% of tele density uses 3G network however Indian Service Providers are not being able to good data services. We understand their loss in terms of less usage of messaging & voice services due to increased use of data services. But as per TRAI Regulatory body it should be win-win situation at Service Provider as well as Consumer end.

I hope that Idea Cellular is aware of this ongoing issue & they will fix this problem soon. Idea Cellular was best service provider of India & it'll be the same.

Regards,
Ramkrishna
+91 [protected]
[protected]@gmail.com

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for GPRS has been already initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular