[Resolved] Idea Cellular — 4g recharge | |||||
Hello, my name is sachin, i use idea sim, number is [removed] and as usual i had received an offer after dialing *121#, which is 498 rs, so i did a recharge of 500 rs, then i tried to recharge for that offer by dialing 1 as it was the first option, but nothing happened, no recharging facility for that one, so i called the customer care, they repeatedly said that offer has to be recharged online, or retailer only, so i requested them to recharge from your side, they denied, saying we can do it only for the plan recharges and not for offers, ok that was understood, then i looked out for plans, there was 505 rs recharge for 4g, which wasn't an offer, but a plan recharge, then i called the care back, and asked for this recharge if it exists, she said yes, then i requested to recharge it from their side, she denied, saying even this we can't do from our side, not this is absurd. i had almost recharged for 600 rs. They can't do offer recharge from their side, but now this wasn't an offer recharge! and what do i do now?? Was this information helpful? | |||||
May 7, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 04, 2017 Idea Cellular Customer Care's response Hi Sachin, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Maroof Verified Support Apr 06, 2017 Idea Cellular Customer Care's response Hi Sachin, As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Vishal | |||||
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Comments
Please give me a answer to me .. .. . You are disconnect my networt there is no network on 2day ago ... you want to change my network to prepaid ... Are i will take a seviour accesion on your idea network conformly
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